Incident & Maintenance Management

Keep Customers Informed During Outages and Planned Maintenance

Start Managing Incidents

Keep Customers Informed During Outages and Planned Maintenance

Benefits

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Maintain Customer Trust

Proactively communicate service disruptions to reduce customer frustration

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Reduce Support Ticket

Inform users about planned maintenance and ongoing issues before they ask

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Ensure Transparent Communication

Monitor APIs that require specific parameters, tokens, or data payloads for proper functionality

How is Bubobot different?

1

Integrated Monitoring Workflow

Create incidents manually or automatically with seamless status page updates

2

Advanced Notification Management

Configurable subscriber lists with email notifications and incident update sequences

3

Historical Incident Tracking

Maintain detailed incident with resolution times for post-mortem reporting

Keep Customers Informed Before They Contact Support

Create incidents, schedule maintenance, and notify subscribers automatically through your branded status page.

Start Managing Incidents

Frequently Asked Questions

Bubobot shows the complete HTTP response in monitoring logs. You can verify your parameters, headers, and body are being sent correctly by reviewing the response data.

Subscribers receive email notifications when incidents are created, updated, or resolved. You can also schedule maintenance announcements in advance, and subscribers will receive notifications before, during, and after the maintenance window.

Incident history is retained indefinitely, allowing you to maintain complete records for post-mortem analysis, compliance reporting, and tracking service reliability trends over time. You can configure how many days of incidents are displayed on your public status page (default: 30 days).

Yes. Bubobot can automatically create incidents on your status page when monitoring alerts are triggered. You can also manually create incidents for issues not directly tied to monitors or for more complex multi-service outages.

More questions?

Check full FAQs